Early Academic Support for Undergraduate Students

At-Risk Early Support（ARES）

What is ARES?

At-Risk Early Support (ARES) is a support mechanism introduced at HKUST(GZ) to help identify and support undergraduate students who may be facing academic challenges during their studies.

ARES enables early detection of academic risks, timely academic advising and coordinated follow-up support to students who may need additional assistance. By flagging issues at the earliest possible stage, ARES streamlines referrals, linking students with appropriate support through academic units, Residential Colleges, and relevant student support services.

Why is ARES important?

Students may encounter academic difficulties for different reasons, including learning adjustment, course progress, personal circumstances, health or well-being concerns, or other challenges.

Early attention and timely support can make a meaningful difference. Faculty members, academic units, Residential Colleges, and student support units work together to ensure that concerns are identified, referred, and followed up in a timely manner.

How does ARES work?

The ARES process is designed to support early identification and coordinated follow-up.

• Course instructors may identify students who need additional academic support and report this to the relevant academic units.
• The relevant Student Academic Home, namely CES for Years 1–2 students and the relevant Thrust for Years 3–4 students, will provide academic advising and guidance.
• Residential Colleges will help coordinate follow-up support and connect students with relevant student support units.
• Relevant units will work together to ensure students receive coordinated support.

Confidentiality and Protection of Student Privacy

The University recognizes the importance of maintaining confidentiality and protecting student privacy. Information collected or shared under ARES will be handled with care, on a need-to-know basis, and in accordance with applicable University policies and procedures.

Need Support?

Students who have concerns about their academic progress or learning experience are encouraged to contact their Student Academic Home, Residential College, academic advisor, or relevant student support units for guidance and support.